Privacy Policy

Personal Information

When you book a sailing trip or create an account, we collect:

• Name, email address, and phone number
• Sailing experience level and certifications
• Emergency contact information
• Dietary restrictions and medical information (if relevant for safety)
• Payment information (processed securely through our payment providers)

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and location information
• Browser type and version
• Device information
• Pages visited and time spent on our site
• Referral source

Service Provision

We use your information to:

• Process and manage your sailing trip bookings
• Communicate with you about your trips
• Ensure safety and emergency preparedness
• Provide customer support
• Send important updates about our services

Service Improvement

We may use aggregated, anonymized data to:

• Improve our website and services
• Understand user preferences and behavior
• Develop new sailing experiences
• Conduct internal research and analytics

We Do Not Sell Your Data

We never sell, rent, or trade your personal information to third parties.

Limited Sharing

We may share your information only in these specific circumstances:

• With service providers who help us operate our business (payment processors, email services)
• When required by law or to protect our legal rights
• In case of business transfer (merger, acquisition, etc.)
• With your explicit consent for specific purposes

Security Measures

We implement robust security measures to protect your data:

• SSL encryption for all data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information
• Employee training on data protection

Data Retention

We retain your information only as long as necessary:

• Account data: Until you delete your account
• Booking data: For 7 years for legal and tax purposes
• Marketing data: Until you unsubscribe
• Website analytics: Up to 26 months

Cookie Usage

We use cookies to enhance your experience:

• Essential cookies for website functionality
• Performance cookies to understand site usage
• Marketing cookies for relevant advertising (with your consent)
• Analytics cookies to improve our services

Cookie Control

You can control cookies through:

• Our cookie preferences center
• Your browser settings
• Third-party opt-out tools
• Contacting us directly

Data Subject Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and data
• Object to certain processing
• Data portability
• Withdraw consent at any time

Exercising Your Rights

To exercise these rights:

• Contact us at privacy@groovysailors.com
• Use the account settings in your profile
• Call us during business hours
• Submit a written request by mail

Data Transfers

For international users:

• Your data may be processed in different countries
• We ensure adequate protection through standard contractual clauses
• EU users have additional rights under GDPR
• We comply with applicable international privacy laws

Age Requirements

Our services are designed for adults:

• We do not knowingly collect data from children under 16
• Minors must have parent/guardian consent for sailing trips
• Parents can request deletion of child data
• We implement age verification where required

Changes to This Policy

We may update this privacy policy:

• Users will be notified of significant changes
• Updated policy will be posted on our website
• Continued use constitutes acceptance of changes
• Previous versions available upon request